Which city do you want to deliver?
1.We offer all products for
2.How to track my order?
After processsing the order,you can contact us through
3.How long does it take to get my order?
We will ship within 72 hours after you place the order.It will be shipped from
Attention! Due to the coronavirus and local logistics services in
You can contact our customer service by email with delay information, or use the following URL and your order number to track your order query, https://www.17track.net/cn
The transit time consists of two parts
Processing time: verify order details, source, quality inspection and packaging. All orders will be shipped from the manufacturer within 72 hours after placing an order and receiving payment.
Delivery time: The time to reach the destination after delivery from our warehouse.
We use a highly secure checkout procedure on our website to protect our customers and loomin. When we fully authenticate the customer and complete the order, this will extend our processing time to 3 days.
4. Can I cancel the order?
All orders will be automatically processed and shipped immediately after placing the order. If you want to cancel an order, please send a cancellation request via email within 12-24 hours after placing the order. If the order has not been shipped, you will get a refund. Once transportation is arranged, it cannot be cancelled.
5.Can the order be shipped on Sundays and public holidays?
I'm sorry that we do not provide delivery service on Sundays and public holidays.
6.How much is the freight?
We only provide transportation services in
Free shipping if the shopping cart value is more than €50.
If the value of the shopping cart is less than €49.99, its shipping price is €20.
7.Do I need to pay the tariff or any other tax fee ?
8.What should I do if I receive damaged or defective items?